Website Privacy Policy

Website Privacy Policy

This Online Privacy Notice (“Privacy Policy”) explains how we handle the Personal Data provided to us on websites, mobile sites, mobile applications, and other digital services and products controlled by Obex Medical Limited, that link to this Privacy Policy

Types of Information We Collect Online

The types of Personal Data that we may collect while you use the Obex site are described in this section and include both information that you provide to us and information that we collect automatically when you use the Obex website.

For purposes of this Privacy Notice, “Personal Data” means information that identifies you or that could reasonably be used to identify you. Examples of Personal Data include name, address, telephone number, and email address.

Information You Provide

You do not have to register for a service or program to receive much of the information available through our website. However, some of our content is available only to registered or identified users and will require you to set up a profile or provide specific information about yourself in order to provide you the service.

Personal Data You Provide When Visiting the Obex Website.

Obex collects Personal Data that you provide on the Obex website, for example, when purchasing a product, to receive marketing products and information, contact our customer service.  This could include:

  • Contact Information such as your name, address, phone number, or email address
  • Registration Information such as your username and password
  • Employment, education and other background information when you inquire about employment with Obex
  • Payment information (such as banking information, payment card number, expiration date, delivery address, and billing address)
  • Content you may provide (for example, when you complete our Online Contact Form or submit other information).

Personal Data You Share During Other Interactions with Obex

You may contact Obex to ask questions, discuss your concerns, or report issues regarding our products. If you communicate with or request information from Obex, you may be prompted to provide your contact information as well as any Personal Data that is relevant to your request.

Information That May Be Collected Automatically

When you use the Obex website, we also may collect certain usage and device information automatically as described below.

IP Address

We may record the Internet Protocol (“IP”) address of your computer or other electronic device when you visit the Obex Website. An IP address identifies the electronic device you use to access the Sites, which allows us to maintain communication with your computer as you move about our website and to customise content.

Cookies and Other Tracking Technologies

Mobile Tracking

The Obex website is available either as mobile applications or mobile sites that you can use on your mobile device. If you use a mobile device to access and use the Obex website, we may collect the following mobile-specific information in addition to the other information described above: device or advertising ID, device type, hardware type, media access control (“MAC”) address, international mobile equipment identity (“IMEI”), the version of your mobile operating system, the platform used to access or download the Obex Site (e.g., Apple, Google, Amazon, Windows), location information and usage information about your device and your use of the Obex Sites.

How We Use Your Information

We use your Personal Data to provide you the product and services you request, communicate with you, improve your experience on the Obex website, generally improve our products and services and for other internal business purposes. These uses may also include the recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction of Personal Data. The Personal Data we collect about you may be stored as long as it is required for the purposes identified when you provided the information for such specific purposes or for any new purposes identified by us and consented to by you, and for any appropriate time thereafter including a sufficient time following to permit you to ask any questions regarding its use, after which point it will be archived only for so long as reasonably necessary for the purposes set out above, in accordance with applicable laws.

Providing Product and Services You Request

If you choose to purchase a product or receive our services, we use the Personal Data that you provide through the Obex website to manage your orders and invoices, to process payments, to respond to your questions, provide you the services you request and offer an optimal customer experience.

Marketing

You may also receive marketing information from Obex, such as offers regarding Obex related products or services, invitations to participate in surveys about our products, or notifications about special promotions. In such cases, we will use your contact and other Personal Data to send you marketing information.

Legal Rights and Obligations

In certain limited circumstances, Obex may need to disclose your Personal Data in order to comply with a legal obligation or demand, such as to comply with reporting obligations to our governing regulatory authorities regarding the safety of our products, or in connection with the sale or transfer of one of our product lines or divisions, which includes the services provided through one or more of the Obex Sites. In such instances, we will take measures to protect your Personal Data to the extent possible. We also reserve the right to use Personal Data to investigate and prosecute users who violate our rules or who engage in behaviour that is illegal or harmful to others or to others’ property.

Change in Organisation

In the event Obex decides to reorganise or divest our business through sale, merger, or acquisition, Obex may share Personal Data about you with actual or prospective purchasers.  We will require any actual or prospective purchasers to treat this Personal Data in a manner consistent with this notice.

Children Privacy

Obex does not knowingly collect or use any Personal Data directly from children on Obex Sites (Danaher defines as “children” as minors younger than 18). We do not knowingly allow children to order our products, to communicate with us, or to use any of our online services. If you are a parent and become aware that your child has provided us with information, please contact us using one of the methods specified below, and we will work with you to address this issue.

Data Security

Obex maintains reasonable technical, administrative and physical controls to secure any Personal Data collected through the Obex Sites. However, there is always some risk that an unauthorised third party could intercept an Internet transmission, or that someone will find a way to thwart our security systems. We urge you to exercise caution when transmitting Personal Data over the Internet, especially your financial-related information. Obex cannot guarantee that unauthorised third parties will not gain access to your Personal Data; therefore, when submitting Personal Data to Obex Sites, you must weigh both the benefits and the risks.

Changes to Our Privacy Policy

We will only use Personal Data in the manner described in this Privacy Policy in effect when the information was collected from you or as authorised by you. However, and subject to any applicable consent requirements, we reserve the right to change the terms of this Privacy Policy at any time. Any changes to this Privacy Policy will be reflected on this page with a new effective date. Obex encourages you to review this Privacy Policy regularly for any changes. Any Personal Data collected upon your continued use of Obex Sites will be handled in accordance with the currently-posted Privacy Policy.